Privacy Policy

Effective Date: July 21, 2025

1. Introduction

Ryse Digital Agency (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rysedigital.agency, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Data Controller

The Data Controller responsible for your personal data is:

Ryse Digital Agency

Sofia, Bulgaria

Email: mail@rysedigital.agency

Website: https://rysedigital.agency/

3. What Data We Collect

A. Data You Provide

When you fill out our contact or inquiry forms, we may collect:

Name
Email address
Message content

Legal Basis: Art. 6(1)(b) GDPR – processing necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract.

B. Automatically Collected Data (Behavioral Tracking)

When you use our website, we use third-party analytics and advertising services that automatically collect certain data:

IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referring/exit pages
Clickstream data

Tools Used:

Google Analytics
Facebook Pixel

Legal Basis:

Art. 6(1)(a) GDPR – your consent (through cookie banner)
Art. 6(1)(f) GDPR – legitimate interest (to improve our services and marketing performance)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze website usage
Improve website functionality
You can manage your cookie preferences via the cookie banner shown on your first visit or by adjusting your browser settings. For more information, see our Cookie Policy

5. How We Use Your Data

We use your personal data to:

Respond to inquiries and provide customer support
Improve our website and services
Conduct internal analytics
Deliver targeted advertisements through platforms like Facebook and Google

We may share your information with:

Service providers (e.g., hosting, analytics, email marketing platforms)
Third-party platforms (Google Analytics, Meta Platforms Inc. for Facebook Pixel)
Legal authorities when required to comply with legal obligations

All data processors are bound by strict confidentiality and data protection agreements.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Behavioral data collected via cookies is retained as per the policies of Google and Facebook, subject to user consent.

As an EU resident, you have the following rights:

Right to Access – request a copy of the data we hold about you
Right to Rectification – request correction of inaccurate data
Right to Erasure – request deletion of your data (“right to be forgotten”)
Right to Restrict Processing
Right to Data Portability
Right to Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent at any time

To exercise your rights, please contact us at: mail@rysedigital.agency

9. Data Transfers Outside the EU

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Data processing agreements
Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission

10. Data Security

We implement technical and organizational measures to secure your personal data from unauthorized access, loss, or disclosure.

These include:

SSL encryption
Secure servers
Access control protocols
Staff training in data protection

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Effective Date.”

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: